ATM Safety Tips

Tips to help you protect your Cash Link Card:

1. Don't carry your PIN in your wallet or purse or write it on your ATM or debit card. Never write your PIN on the outside of a deposit slip, an envelope, or other papers that could be easily lost or seen.
2. Be cautious about disclosing your account number over the phone unless you know you're dealing with a reputable company. Never put your account number on the outside of an envelope or on a postcard.
3. Cut up old cards - cutting through the account number - before disposing of them.
4. Open monthly statements promptly and compare them with your receipts. Report mistakes or discrepancies as soon as possible to the special address listed on your statement for inquiries. We will investigate errors reported to us within 3 days of the date your statement was mailed to you.
5. Keep a record - in a safe place separate from your cards - of your account numbers, expiration dates, and the contact of our Card Care Centre so you can report a loss quickly. Carry only those cards that you anticipate you'll need.
6. Periodically check your account activity. This is particularly important if you bank online. Compare the current balance and recent withdrawals or transfers to those you've recorded, including your current ATM card withdrawals and your recent checks. If you notice transactions you didn't make, or if your balance has dropped suddenly without activity by you, immediately report the problem to us. Someone may have co-opted your account information to commit fraud.